Recent Posts

The Weather Outside is Frightful

11/25/2020 (Permalink)

Two houses while it’s snowing. Winter can put your home at risk for damage.

Winter. You either love it or hate. While snow is beautiful and puts us in the holiday spirit, there have been winters in the past where it was a little too extreme. Snow storms are a big reality for us in the Chicagoland area and they have potential to do large amounts of damage, as much as a storm during the warmer months. We at SERVPRO of North Elmwood Park would like to share some tips for protecting you and your home according to the American Red Cross.

  • Prevent pipes from freezing by opening doors and cabinets where they are to expose them to the houses heat. Letting water run through pipes can also prevent them from freezing.
  • Double check that your heat source is clean and in proper working condition.
  • Cover windows with a plastic layer to provide an extra layer of insulation to keep heat from escaping out of cracks.
  • Consider purchasing an emergency heater and a portable generator in case you lose power.
  • Have an emergency kit with food, water, medication, and medical supplies.

We can’t control the weather but if you have water damage from frozen pipes and snow melting or you roof collapsing from snow, call us. We have 24/7 emergency services here to help you.

Document Restoration

10/30/2020 (Permalink)

Three piles of documents Let us help you restore your documents when they get damaged

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever.  As a leader in the restoration industry, SERVPRO of North Elmwood Park knows that timely mitigation is the key to recovering damaged possessions.  With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

We offer the following for Document Restoration:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Call SERVPRO of North Elmwood Park for any document restoration needs. 708-483-8636

Why SERVPRO Is a Better Restoration System

10/26/2020 (Permalink)

SERVPRO logo Helping to make it, "Like it never even happened."

SERVPRO understands our responsibility to our customers and their insurance professionals.  SERVPRO of North Elmwood Park blends customer service and accountability with proven methods of mitigating damage after water and fire losses.  We do our best to help you customer make it, "Like it never even happened."

Reduce Adjusting Expenses and Improve Prioritization

No need to waste time chasing information on your claim. We identify and prioritize mitigation claims.  We contact the customer and insurance company to get claim approval.  We work with the customer until the insurance claim is closed.

Reduce Claims Loss Expense

Mitigation requires quick action.  The faster our team can arrive on-site to perform water and smoke damage, the better the results.  Within one hour of notice our office will contact the owner.  Within four hours, our team will be on site scoping the loss. An by eight hours, we will have contacted your insurance company for approval to start work.

Exceed Customer Expectations

Customers are naturally distressed why they experience a mitigation loss. Our response time helps reduce this distress.  Our hope is to get the job done quickly and help customers regain control of their lives.

Utilizing Electronics Commerce

SERVPRO created many programs that give our franchise 24-hour access to electronic claim filing.  Digital photographs document the loss and restoration process.  Insurances quickly receive detailed estimates and reports.

Limiting Mold Growth

Controlling moisture is the key to eliminating mold growth.  A prompt response and thorough clean-up and drying prevents the limit of possible mold growth.

IICRC Certifications

SERVPRO of North Elmwood Park is an IICRC approved company.  Our technicians take classes in Water Damage Restoration, Carpet Cleaning, Fire and Smoke Damage Restoration and Applied Structural Drying.

Call SERVPRO of North Elmwood Park at 708-483-8636 with any of your mitigation needs.

Here To Help

10/15/2020 (Permalink)

One crew member in PPE holding equipment and another crew member with green shirt Here to help....

SERVPRO® of North Elmwood Park professionals offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home. Call the SERVPRO of North Elmwood Park at 708-483-8636. We want to help our communities feel safe and stay healthy.

How to Properly Inspect Your Fire Extinguisher

10/13/2020 (Permalink)

Home Safety: How to Inspect a Fire Extinguisher

When was the last time you took time to check the fire extinguisher that sits under your kitchen sink? Or the one hanging from a dusty hook in your garage? If you’re struggling to remember, it’s time to check it. Like any other piece of safety equipment, a home fire extinguisher should be inspected regularly to ensure it’s in proper working condition. A fire extinguisher in good working condition is your first line of defense when a home fire erupts.

Ideally, you should inspect your portable home fire extinguishers every month.

Tips for Performing a Monthly Fire Extinguisher Check

Check the label or tag.

Every fire extinguisher, whether disposable or rechargeable, has a manufacturer’s label or tag. Read the tag and follow the manufacturer’s recommended maintenance suggestions.

Check the tamper seal.

If the tamper seal has been broken or is cracked, a disposable fire extinguisher needs to be replaced. If it’s rechargeable, it needs to be serviced professionally. Check the locking or pull pin as well to make sure it’s in the correct position. If the pin is missing, the fire extinguisher needs to be inspected or serviced by a professional.

Inspect for physical damage.

Physically inspect the fire extinguisher for obvious damage. This may include but is not limited to dents, corrosion, cracks and obvious leakage. If a fire extinguisher has leakage, it’s no longer under full pressure and may not work properly when you need it most. Check the fire extinguisher nozzle as well, to ensure it’s not clogged by grime, dust, bugs or leakage from the unit itself.

Check the pressure gauge.

Check that the pressure gauge needle indicates the fire extinguisher pressure is in the optimum operating range. Often the correct pressure range will be designated by green on the gauge.

Is the fire extinguisher full?

During your monthly check, lift the fire extinguisher and determine if it still feels full. If there has been a leak, it will feel light, and it won’t have the right amount of pressure to work correctly.

Shake it.

If you have a dry chemical fire extinguisher, it should be shaken once a month during your inspection. This helps prevent the chemical dousing agent from solidifying at the bottom of the unit.

Write inspection date on tag.

Keep track of every inspection date by writing it on the fire extinguisher tag.

Ensure easy access to your fire extinguisher.

Fire extinguishers should always be easy to access if there is an emergency. You don’t want to have to search for it once a fire breaks out. Don’t block fire extinguishers with furniture, boxes or any other items. Everyone who lives in the household should know where the closest fire extinguisher is located and how to use it in case of an emergency.

In the event of a fire emergency, first make sure to get people safely away, then call 911. A home fire extinguisher can be used to put out or control small fires, but it’s still safest to call professional firefighters before you attempt to control a fire on your own. If you need professional fire, smoke and water damage cleanup and remediation after a fire, call the experts at SERVPRO of North Elmwood Park.

Clean Ups After Tragedy With Care

10/8/2020 (Permalink)

Crew member in PPE cleaning a wall Don't let a biohazard clean up overwhelm you.

When tragedy happens, such as a crime, not many people think about what comes after except those who are left with the mess. When a crime or other event causes a biohazard situation, you need specially trained professionals to come do the necessary job cleanup. We offer the following services at SERVPRO of North Elmwood Park:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Biohazard cleanups can include vomit, blood, or other bodily fluids. It can also be animal waste, used needles, or other anatomical waste. In order to dispose of biohazard material properly, one needs training on how to handle the waste to make sure it does not harm others. Medical professionals are trained on how to dispose and handle needle and hazardous materials. So is our crew. They wear personal protective equipment (PPE) throughout the entire job and comply with all laws on how to deal with the hazardous materials.

Our team understands that biohazard situation not only require great care for safety but they also usually require extreme sensitivity. You never know what event occurred that created the need for this type of clean up so it is important to treat each job and customer with compassion and kindness. If you are in need of any sort of biohazard cleanup, call SERVPRO of North Elmwood Park at (708) 483-8636.

Why SERVPRO Is a Better Restoration System

9/30/2020 (Permalink)

SERVPRO trucks and vans Helping to make it, "Like it never even happened."

SERVPRO understands our responsibility to our customers and their insurance professionals.  SERVPRO of North Elmwood Park blends customer service and accountability with proven methods of mitigating damage after water and fire losses.  We do our best to help you, the customer, make it, "Like it never even happened."

Reduce Adjusting Expenses and Improve Prioritization

No need to waste time chasing information on your claim. We identify and prioritize mitigation claims.  We contact the customer and insurance company to get claim approval.  We work with the customer until the insurance claim is closed.

Reduce Claims Loss Expense

Mitigation requires quick action.  The faster our team can arrive on-site to perform water and smoke damage, the better the results.  Within one hour of notice our office will contact the owner.  Within four hours, our team will be on site scoping the loss. And by eight hours, we will have contacted your insurance company for approval to start work.

Exceed Customer Expectations

Customers are naturally distressed when they experience a mitigation loss. Our response time helps reduce this distress.  Our hope is to get the job done quickly and help customers regain control of their lives.

Utilizing Electronics Commerce

SERVPRO created many programs that give our franchise 24-hour access to electronic claim filing.  Digital photographs document the loss and restoration process.  Insurances quickly receive detailed estimates and reports.

Limiting Mold Growth

Controlling moisture is the key to eliminating mold growth.  A prompt response and thorough clean-up and drying prevents the limit of possible mold growth.

IICRC Certifications

SERVPRO of North Elmwood Park is an IICRC approved company.  Our technicians take classes in Water Damage Restoration, Carpet Cleaning, Fire and Smoke Damage Restoration and Applied Structural Drying.

Call SERVPRO of North Elmwood Park at 708-483-8636 with any of your mitigation needs.

Protecting Your Business

9/24/2020 (Permalink)

Certified: SERVPRO Cleaned table toppers in a restaurant Our defensive cleaning program gives your business a way forward by putting the health and safety of your employees and customers first.

As we attempt to find our new normal and move forward in light of the recent pandemic, there are new habits and behaviors we are trying to adopt. We are working on being more diligent with hand washing, using hand sanitizer, wearing masks, and practicing social distancing. These all help slow the spread of COVID-19.

In your offices and businesses, we at SERVPRO of North Elmwood Park would like to help you go that extra mile in ensuring your employees health and safety. We offer a certified cleaning program that is proactive against killing viral pathogens, such as COVID-19. Our trained professionals are experienced in biohazard decontamination and adhere to the Center of Disease Control and Prevention standards.

Whether someone tested positive for the virus, or you just want to be cautious we have cleaning option for whatever your needs are. This includes cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. Many restaurant and businesses are scheduling these deep cleaning regularly so they can give their customers peace of mind.

If you would like a consultation call SERVPRO of North Elmwood Park at (708) 483-8636.

Our Commercial Restoration Service

9/21/2020 (Permalink)

Chicago offices buildings on the river Let us help get you back to business.

When your property is damaged, it is never a fun experience. It interrupts business operations and revenue sources. At SERVPRO of North Elmwood Park, let us help you restore and recover from a loss so you can re-open as quickly as possible. We understand the need for immediate response to have trained professionals work to get you back up and running. We can help with any of the following:

  • Emergency/after-hours board-up services to secure your property
  • Water extraction and commercial drying
  • Fire damage mitigation and repairs
  • Smoke and soot cleaning and deodorization
  • Biohazard cleaning
  • Mold removal and remediation
  • Any form of structural damage to your property

Call us for estimates or with your questions at SERVPRO of North Elmwood Park (708) 483-8636.

Putting Out A Fire Can Be Worse Than The Fire Itself

9/17/2020 (Permalink)

House on fire with flames coming out of the roof. Call SERVPRO of North Elmwood Park for all you fire mitigation needs.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your belongings.  SERVPRO of North Elmwood Park can help you mitigate your fire damage and prevent further problems. SERVPRO of North Elmwood Park provides a quick response time, and services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.

Here is what you can do until SERVPRO arrives:

*Limit movement in the house to prevent soot from spreading.

*Place clean towels or old linens on rugs and traffic areas.

*Place aluminum foil or wood blocks between furniture legs and wet carpet.

*Do not wash any walls or painted surfaces.

*Do not shampoo carpet or upholstery.

*Don not clean any electrical equipment.

*Do not send clothing to a dry cleaner.

Call SERVPRO of North Elmwood Park at 708/483-8636 for all your fire needs.