What To Expect After You Call Us
Fast Response Time
When something has been damaged by fire, water, or mold, quick action and response is what is going to make a huge difference in the restoration. SERVPRO is open 24/7 and you can expect someone to contact you back within an hour or two about the emergency. Once we collect the necessary information, we can move ahead to scheduling a team member come out to the site.
On Site Arrival and Inspection
After the initial contact, our team could be on site within four hours to survey the type and extent of the damage. The crew member will inspect the home or building and create an estimate for the best course of action moving forward. You will receive a verbal briefing so that you are aware and understand what the next steps in the mitigation process are.
When you choose use to do your restoration project, our offices will be in contact to schedule the start of the job. We like to start as quick as possible to prevent further damage, but we understand you have a busy life so we try our best to work with your schedule. We will also work with you and your insurance company throughout the entire process.