Recent Why SERVPRO Posts

Document Restoration

10/30/2020 (Permalink)

Three piles of documents Let us help you restore your documents when they get damaged

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever.  As a leader in the restoration industry, SERVPRO of North Elmwood Park knows that timely mitigation is the key to recovering damaged possessions.  With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

We offer the following for Document Restoration:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Call SERVPRO of North Elmwood Park for any document restoration needs. 708-483-8636

Why SERVPRO Is a Better Restoration System

10/26/2020 (Permalink)

SERVPRO logo Helping to make it, "Like it never even happened."

SERVPRO understands our responsibility to our customers and their insurance professionals.  SERVPRO of North Elmwood Park blends customer service and accountability with proven methods of mitigating damage after water and fire losses.  We do our best to help you customer make it, "Like it never even happened."

Reduce Adjusting Expenses and Improve Prioritization

No need to waste time chasing information on your claim. We identify and prioritize mitigation claims.  We contact the customer and insurance company to get claim approval.  We work with the customer until the insurance claim is closed.

Reduce Claims Loss Expense

Mitigation requires quick action.  The faster our team can arrive on-site to perform water and smoke damage, the better the results.  Within one hour of notice our office will contact the owner.  Within four hours, our team will be on site scoping the loss. An by eight hours, we will have contacted your insurance company for approval to start work.

Exceed Customer Expectations

Customers are naturally distressed why they experience a mitigation loss. Our response time helps reduce this distress.  Our hope is to get the job done quickly and help customers regain control of their lives.

Utilizing Electronics Commerce

SERVPRO created many programs that give our franchise 24-hour access to electronic claim filing.  Digital photographs document the loss and restoration process.  Insurances quickly receive detailed estimates and reports.

Limiting Mold Growth

Controlling moisture is the key to eliminating mold growth.  A prompt response and thorough clean-up and drying prevents the limit of possible mold growth.

IICRC Certifications

SERVPRO of North Elmwood Park is an IICRC approved company.  Our technicians take classes in Water Damage Restoration, Carpet Cleaning, Fire and Smoke Damage Restoration and Applied Structural Drying.

Call SERVPRO of North Elmwood Park at 708-483-8636 with any of your mitigation needs.

Clean Ups After Tragedy With Care

10/8/2020 (Permalink)

Crew member in PPE cleaning a wall Don't let a biohazard clean up overwhelm you.

When tragedy happens, such as a crime, not many people think about what comes after except those who are left with the mess. When a crime or other event causes a biohazard situation, you need specially trained professionals to come do the necessary job cleanup. We offer the following services at SERVPRO of North Elmwood Park:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Biohazard cleanups can include vomit, blood, or other bodily fluids. It can also be animal waste, used needles, or other anatomical waste. In order to dispose of biohazard material properly, one needs training on how to handle the waste to make sure it does not harm others. Medical professionals are trained on how to dispose and handle needle and hazardous materials. So is our crew. They wear personal protective equipment (PPE) throughout the entire job and comply with all laws on how to deal with the hazardous materials.

Our team understands that biohazard situation not only require great care for safety but they also usually require extreme sensitivity. You never know what event occurred that created the need for this type of clean up so it is important to treat each job and customer with compassion and kindness. If you are in need of any sort of biohazard cleanup, call SERVPRO of North Elmwood Park at (708) 483-8636.

Why SERVPRO Is a Better Restoration System

9/30/2020 (Permalink)

SERVPRO trucks and vans Helping to make it, "Like it never even happened."

SERVPRO understands our responsibility to our customers and their insurance professionals.  SERVPRO of North Elmwood Park blends customer service and accountability with proven methods of mitigating damage after water and fire losses.  We do our best to help you, the customer, make it, "Like it never even happened."

Reduce Adjusting Expenses and Improve Prioritization

No need to waste time chasing information on your claim. We identify and prioritize mitigation claims.  We contact the customer and insurance company to get claim approval.  We work with the customer until the insurance claim is closed.

Reduce Claims Loss Expense

Mitigation requires quick action.  The faster our team can arrive on-site to perform water and smoke damage, the better the results.  Within one hour of notice our office will contact the owner.  Within four hours, our team will be on site scoping the loss. And by eight hours, we will have contacted your insurance company for approval to start work.

Exceed Customer Expectations

Customers are naturally distressed when they experience a mitigation loss. Our response time helps reduce this distress.  Our hope is to get the job done quickly and help customers regain control of their lives.

Utilizing Electronics Commerce

SERVPRO created many programs that give our franchise 24-hour access to electronic claim filing.  Digital photographs document the loss and restoration process.  Insurances quickly receive detailed estimates and reports.

Limiting Mold Growth

Controlling moisture is the key to eliminating mold growth.  A prompt response and thorough clean-up and drying prevents the limit of possible mold growth.

IICRC Certifications

SERVPRO of North Elmwood Park is an IICRC approved company.  Our technicians take classes in Water Damage Restoration, Carpet Cleaning, Fire and Smoke Damage Restoration and Applied Structural Drying.

Call SERVPRO of North Elmwood Park at 708-483-8636 with any of your mitigation needs.

What To Expect After You Call Us

8/27/2020 (Permalink)

Three green SERVPRO vans Let SERVPRO of North Elmwood Park help you after a disaster.

Fast Response Time

When something has been damaged by fire, water, or mold, quick action and response is what is going to make a huge difference in the restoration. SERVPRO is open 24/7 and you can expect someone to contact you back within an hour or two about the emergency. Once we collect the necessary information, we can move ahead to scheduling a team member come out to the site.

On Site Arrival and Inspection

After the initial contact, our team could be on site within four hours to survey the type and extent of the damage. The crew member will inspect the home or building and create an estimate for the best course of action moving forward. You will receive a verbal briefing so that you are aware and understand what the next steps in the mitigation process are.

Moving Forward

When you choose use to do your restoration project, our offices will be in contact to schedule the start of the job. We like to start as quick as possible to prevent further damage, but we understand you have a busy life so we try our best to work with your schedule. We will also work with you and your insurance company throughout the entire process.

Clean Ups After Tragedy With Care

8/27/2020 (Permalink)

Crew member in hazmat suit cleaning a wall with framing exposed Don't let a biohazard clean up overwhelm you.

When tragedy happens, such as a crime, not many people think about what comes after except those who are left with the mess. When a crime or other event causes a biohazard situation, you need specially trained professionals to come do the necessary job cleanup. We offer the following services at SERVPRO of Oak Park- River Forest:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Biohazard cleanups can include vomit, blood, or other bodily fluids. It can also be animal waste, used needles, or other anatomical waste. In order to dispose of biohazard material properly, one needs training on how to handle the waste to make sure it does not harm others. Medical professionals are trained on how to dispose and handle needle and hazardous materials. So is our crew. They wear personal protective equipment (PPE) throughout the entire job and comply with all laws on how to deal with the hazardous materials.

Our team understands that biohazard situation not only require great care for safety but they also usually require extreme sensitivity. You never know what event occurred that created the need for this type of clean up so it is important to treat each job and customer with compassion and kindness. If you are in need of any sort of biohazard cleanup, call SERVPRO of North Elmwood Park at (708) 483-8636.